Title: Business Analysts Process Operations Manager
Must have the following in order to apply: ◾A Bachelor Degree in computer science, business or a related field or equivalent work experience is required
◾Five (5) years of experience
◾Knowledge of both project management and the software development lifecycle (SDLC) of development projects
◾Skilled in Process Improvement, Project Management, Business Analysis, Change Management and Business Process Engineering
◾MS SQL server (2000/2005/2008) and query knowledge is required
◾Valid driver’s license
Preferred Requirements: ◾A master’s of business administration (MBA) or master’s degree in another business, or computer system area of concentration is a plus
◾IIBA Certified Business Analyst Professional (CBAP) is preferred
◾Project Management Professional (PMP) preferred
◾Knowledge of Department of Labor Employment and Training programs is desired, to include one or more of the following examples Wagner-Peyser, Workforce Investment Act, Trade Adjustment Assistance
Background Check; Drug Free Workplace.
Provide business process analysis and implement practices operations for WF/UI Business Analyst projects; consult with team members such as project managers, business analysts, and other internal resources to implement productivity procedures by developing, overseeing, and regulating various work solutions within the Employer’s internal project deliverables schedule; attend conferences and events as needed as a representative of the Company; review proposal response deliverables and provide guidance and assistance on proposal preparation.
Duties and Responsibilities: ◾Develops, executes, and maintains business process improvement projects
◾Monitors the results of improvement projects and composes reports
◾Identifies and evaluates risk areas and recommends improvements
◾Facilitating and mediating business process reengineering.
◾Evaluate and develop joint solutions to improve programs
◾Analyze business and user needs, document requirements and translate both into specifications for each project
◾Collaborate with business leaders, internal software architects and development teams to ensure that the direction, scope and dependencies are identified and documented
◾Understanding of multiple functional areas related to projects and identify and quantify business process improvements along with system improvements through the use of technology
◾Identify, document and diagram business requirements and processes
◾Knowledge of project management methodologies and practices
◾Manage and provide deliverability advice for functional integration projects
◾Assess functional requirements and communicate specifications for system development, design, and implementation
◾Attend customer meetings to provide insight and expertise and potential integration options/solutions
◾Create and ensure functional procedures, documentation and standard polices are in place for review
◾Perform all level of tasks such as gap analysis, data conversion mapping and integration; business requirements development and review, and user acceptance script writing and testing
◾Write design specifications outlining needs to support the Company’s Virtual OneStop, Unemployment and Re-Employment products, in support Department of Labor Employment and Training programs
◾Testing of applications written to the design specifications written
◾Track data through the database as it relates to the application and when required federal reporting requirements
◾Analyze system requirements relative to the base software functionality and configuration
◾May also be assigned various projects and tasks as needed.