Senior Systems Engineer at Geographic Solutions, Inc.

Title: Senior Systems Engineer
Company: Geographic Solutions, Inc.


We are seeking an experienced Sr. Systems Engineer to be part of our Operations team that provides data center and systems support for our Software as a Service (SaaS) Microsoft Windows, VMware, and hybrid Storage Area Network (SAN) infrastructure. The candidate should possess strong troubleshooting and analytical skills; disaster recovery and business continuity planning, implementation and execution experience is a plus.

The candidate will support the company’s mission by working with other teams to design, engineer, build, implement/install and support joint solutions for remote clients. Advanced knowledge of Cisco’s Unified Computing System? (UCS) and Microsoft’s Hyper-V virtual environments is essential to be successful in this position. The candidate should also possess a good knowledge of RDC (Remote Desktop Connection / MSTSC), SolarWinds Orion and Wireshark.

The candidate should be eager to work, learn and grow as part of a fast growing and highly technical team of engineers. In addition to the above, the candidate will also be accountable for providing support for Microsoft Exchange 2016, MS Server 2012-2016, and SharePoint 2013.


The ideal candidate will have moderate to extensive experience with the following:

IIS administration in an extensive SaaS hosting environment
Windows Active directory (AD), GPO Administration
Administration and modification of DNS
MS Windows PowerShell scripting
Experience creating automated scripts and software preferred
File/Print, FTP/SFTP
EMC VNX, Pure, Nimble, NetApp and Western Digital storage arrays
Engineering, implementing and troubleshooting of networked file systems such as NFS or CIFS
Configuring and performance tuning of SAN switches, including zones and VSANs
Disaster Recovery testing and implementation
Creation of Client VM Templates, cloning and managing VM Snapshots, P2V, VMware Converter, VMware Virtualization solutions, VM Migration & Cloning
VMotion, Storage VMotion, HA, DRS, FT, Host Profiles and SRM concepts
SolarWinds (Orion) monitoring utilities
Security administration and platform hardening
Hardware troubleshooting and data center implementations and support
TCP / UDP networking

The ideal candidate should have a working knowledge in the following areas:

Microsoft SQL database replication (log shipping/AlwaysOn)
Website Load balancing (Radware AppDirector and Alteon a plus)
Proficiency in flowcharting and diagram design
CommVault backup or similar product solutions
Fluent in Word, Excel, PowerPoint, and Visio
A bachelor’s degree in IT, MIS, CS or a related field or 8 years of job experience required.

Other Essential Skills:

Excellent customer service! Our customers are the top priority
Strong communication skills, both written and verbal
Must have the ability to communicate technical concepts to a broad range of technical and non-technical staff and management
Proven ability to multitask, prioritize and remain cool under pressure
Strong analytical skills (i.e., technical and non-technical problem solving skills)
Must be a team player and self-starter with the ability to work with little supervision
Critical thinking, observation and reasoning abilities

Additional Responsibilities:

Provide Root Cause Analysis (RCA) for system outages
Develop, implement, and maintain Standard Operating Procedures (SOPs)
Perform daily health checks to ensure storage is operational and healthy
Lead and coordinate troubleshooting as required; resolve and close tickets in accordance with SLAs
Ensure system resources are patched with the latest software versions, security updates, and hotfixes
Cross-train and mentor other engineers to improve coverage and team performance
On-call rotation duty
Conduct after-hour maintenance and troubleshooting as required (nights and weekends)
Sitting for long periods of time
Ability to lift 50 pounds
Perform other duties as assigned

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